I cannot say enough wonderful things about Mary. SHE IS AMAZING!! I am moving from Washington, DC to Seattle and had only two weeks to find a house. The level of service Mary provided in really learning my style and preferences and priorities, previewing homes for me so I only spent time seeing really good options, arranging viewings around my crazy schedule in the late evenings and on the weekends (often spur of the moment when I had a free hour), and promptly and thoroughly responding to ALL of my questions and concerns was truly exceptional. (Meanwhile, she spent several showings entertaining my young nephews while my sister and I walked through prospective homes.) She knows the Seattle market and neighborhoods inside and out, and due to her spot-on advice, I got the home (houseboat!) of my dreams! Then, because I had to return to DC immediately after I put in the offer on my house, Mary spent WEEKS researching, vetting, and meeting contractors for a new deck project at my new house. This kind of post-closing service is really unheard of and it was so greatly appreciated while I was 3,000 miles away. She and her colleague made the closing process absolutely painless and everyone involved loved working with her and her team! I would recommend Mary without ANY reservations to anyone looking for a home in Seattle. You absolutely cannot find any better.
Alisa and Braydon
Mary helped my husband and I successfully purchase our 1st home. From the beginning she was honest and hard working and genuinely wanted the best for us. In such a competitive market we navigated a few offers, and Mary stuck with us and ultimately got us the right one! Mary was excellent to work with and we’d highly recommend her…
Alisa and Braydon
Mary Pong has been handling the marketing of our home to our complete satisfaction. This transaction has been complicated for a number of reasons, and Mary has navigated us through with impressive skill and professionalism. She is above all, thorough and prepared, as well as being personable and communicative through every step of the process. Whoever hires her as a broker can expect a very high level of representation…
Mary is not only one of the most skilled realtors I’ve ever met, and her presence and personality are wonderful, and she is very easy to work with. Mary is extremely hard working and it seems I am able to quickly reach her and get a response. She is keen on details and doesn’t miss a beat. She is also very knowledgeable about the market. Mary is very understanding and compassionate in respect to her clients’ concerns. Mary is currently working to help us sell our home.
I got her phone number from my college friend, who was her client before. She learned my needs well, actively searched for property that might fits my expectation. Got a lot of resource and experience. Very professional, and responsive.
Dave and Marina
Mary Pong made our experience in looking for a home in Bellevue painless and easy. We appreciated her knowledge and willingness to be available at a moment’s notice, and she was able to accommodate our busy and hectic schedules. If/When we have need for assistance in the real estate world in the future, she will definitely be our go-to professional.
Dave and Marina
This was the first time I am buying a home and I found Mary online. Mary responds to emails and text messages quickly. I asked a lot of newbie questions and Mary was always willing to explain patiently. She thinks from the client’s perspective when looking at different properties. I think that is very helpful
Mary has been invaluable in assisting and advising me in my efforts to find a new home in the Seattle area. I have found her knowledge of both residential and commercial real estate to be exceptional and far above her peers. It is a rare commodity to find someone who is so professional with such an engaging and enjoyable personality. She has the ability to explain and transform what could be a complex or stressful process into an experience that is informative and enjoyable. I would highly recommend Mary Pong to anyone who could benefit from the skills and insights of an outstanding real estate broker in the Seattle area.
Mary is very enthusiastic and proactive. She pays attention to details and understands the clients needs and interests. She would work out some short-list of potential selection of properties which fits the client’s needs well. She followed through and make sure that the whole procedure of selling/ buying could be easier for her clients. In addition, her understanding of Asian culture and her bilingual skills helped her very well to serve clients from China or Asia. I would like to add comment that she has a big heart, not helped us find a condo and also spent time with my daughter to understand hospital management which was downloaded from her previous career life. Mary is willing to provide help!