“Mary is the most professional, patient, proactive and knowledgeable real estate agent I have encountered during my over 20 years of global property investing across five countries in two continents. Her knowledge of my unique needs and purchase criteria were directly responsible for identifying a brief window of opportunity to purchase a newly built home which in the six months from purchase to closing date in late Nov 2017, has already become a significantly profitable investment. Mary’s customer service does not end with the signing of a sale contract, but extends to all post-sale matters pertaining to a successful closing including communications with seller, title company, notary, and financing bank, and all matters related to preparing an investment property for market including identifying a reputable property manager and facilitating home inspections and tours, appliance deliveries and other activities necessary to prepare the property for rental. I enthusiastically and unreservedly recommend Mary to anyone seeking to buy or sell a home in the Seattle area.”
“Mary is the best realtor we have encountered in our 15 years of property management. We had a wonderful experience with Mary as she helped us to purchase our first investment property in the hot Seattle market. We live in Virginia and never thought it will be possible for us to purchase a property in Seattle in just a few days. But, Mary worked hard for us to do a lot of prep work prior to our arrival, and showed us some nice properties within our price range. She is professional, efficient, detailed oriented and has great negotiation skills. She is extremely responsive and always on top of the buying process. I was amazed on how could she do certain things so quickly. She works with a great team of professional from home inspection, financing, and property management, so making our buying process very smooth. If you are looking for a realtor in the Seattle area, you need to talk to Mary.”
“Mary is the best! I found Mary when I was looking to buy a condo in the Bellevue area back in 2014. I thought there’s no way someone could have such a stellar review but all of the 5-star reviews are 100% true. The buying process was simple and Mary represented me so well! She even took my parents around when they were looking for an investment property and was so patient throughout the process. I recently decided to sell that property as I am moving permanently down to Southern California. I didn’t bother shopping around, I knew Mary would be the best. Even as the market was cooling, Mary found the best price to list at and found a seller (a cash seller no less!) within a few weeks. When other units in my association were struggling, Mary was able to get my property sold. I simply can’t believe how efficient and effective she is. I’ll keep it simple. If you want one of the best agents on your side, hire Mary Pong. You won’t be disappointed. She is incredibly knowledgeable and keeps you informed at all times. She is kind, funny, and just an incredibly helpful person. If I ever do any business in the Seattle area, my first call will be to Mary.”
We were truly impressed with Mary’s responsiveness throughout the entire home-buying process. I initially reached out to her as we were browsing properties on Zillow and she happened to be listed on the side of the property we were interested in as an agent to “Get More Information” from — so I sent her a message late one evening. To our surprise, she responded within half an hour and with great information about the property (which ended up not being the one for us) and asked good questions about our preferences and what we were looking for without being forward or pushy. She really took the time to get to know us and our preferences, and didn’t treat us just as clients, but as friends. And not just the superficial kind of friend — she’s like the honest friend who will tell you something isn’t right for you even though you think you like it. Even after closing, she still keeps in contact, and we truly feel like we have someone knowledgeable we can trust and turn to whenever we have a question
When I decided to use the services of a realtor to sell my multi-unit property in Wallingford, I did a great deal of research and took my time to find the right one. This search led me to Mary Pong and I can’t recommend her highly enough! She has a wonderfully positive outlook on life in general and clearly loves what she does. Her knowledge of the neighborhood and surrounding areas was impressive and she provided me with up-to-the-minute comp information and media articles about Seattle real estate I wasn’t aware of. She wants her clients to have as much knowledge available to them as possible to help you make informed decisions about your property. And Mary respected the fact that I didn’t just want to sell the property to the highest bidder, but to the buyer I felt was the best fit with the property and my now-former neighborhood. And she succeeded in helping me do that! I have already recommended Mary to two other sellers and will continue to do so to anyone I know who wants to buy or sell a property as they will be in very good hands with Mary Pong!
I’ve worked with a number of real estate agents over the years, and Mary is one of the best. If you need someone who will be there for you, give you good advice, and find you a great house, I could not recommend her more. She really listens to her clients in terms of what they want — she doesn’t gloss over concerns or think “this is good enough.” She internalizes what you tell her and will use her expertise to find you the home you REALLY want. I can’t tell you how great that is… so many agents will try and convince you that something lesser is what you’ll have to settle for, instead of finding the perfect place. From the start it seemed that she truly understood what I was looking for, rather than nodding along and acting like she did. She gave helpful advice during the offer process, and after the house was in escrow she was still there every step of the way. Highly recommended!
Mary has been invaluable in assisting and advising me in my efforts to find a new home in the Seattle area. I have found her knowledge of both residential and commercial real estate to be exceptional and far above her peers. It is a rare commodity to find someone who is so professional with such an engaging and enjoyable personality. She has the ability to explain and transform what could be a complex or stressful process into an experience that is informative and enjoyable. I would highly recommend Mary Pong to anyone who could benefit from the skills and insights of an outstanding real estate broker in the Seattle area.
Mary was an absolute pleasure to work with when we were looking for houses. She learnt our taste and understood our requirements so quickly. She vetted properties on our behalf before shortlisting the best selection, and always had our best intentions in mind. She was a strong negotiator for us when we were placing an offer. We would recommend her to anyone who wants a professional, passionate, and extremely knowledgeable realtor to help them find their dream home.
Mary is not only one of the most skilled realtors I’ve ever met, and her presence and personality are wonderful, and she is very easy to work with. Mary is extremely hard working and it seems I am able to quickly reach her and get a response. She is keen on details and doesn’t miss a beat. She is also very knowledgeable about the market. Mary is very understanding and compassionate in respect to her clients’ concerns. Mary is currently working to help us sell our home.
Mary has the communication skills to handle with expertise the property needs and questions of both Asian and American buyers. This was especially important to me because my wife is Chinese. She provides relevant information almost faster than you need it and monitors your reactions to the listings so she can better understand what your criteria are. This monitoring leads to follow up discussions to make sure your time is not being wasted on properties you are not going to find attractive to your taste and your budget. Mary has a very calm and pleasant personality which creates trust from the beginning of the relationship. When you work with Mary, you feel as though you are the only client she has, which of course is not the case, but that is the way she makes you feel in terms of her care for your objectives and responsiveness to your calls and emails. She is among the best agents I have ever worked with and I have purchased several properties over the years..
Mary was wonderful to work with — she was highly responsive and actively searched the market on my behalf. She sent recommended homes/condos several times a week and helped screen out homes that seemed problematic or had poor management/associations. She listened to my requests and adapted her search while also making suggestions to expand my search in new directions. She was knowledgeable of the local area, and for whatever answers she did not have, either researched the answer or provided resources. A pleasure to work with!
Great to work with Mary Pong. Made everything in buying my first home extremely smooth and seamless for the entire process. Mary is very knowledgeable, experienced, helpful and always very punctual – perfect for the first time home buyers. I have to work in the morning and can only go see places after 5:00 pm. Mary is very accommodate of my schedule when scheduling the tour for potential houses. Since I was new to the market, Mary also gave me a details explanation on various stages of buying process. She guides me through the entire process and never influence my decision. I am very thankful to have Mary as my first agent. She also treats all her clients like friends and really tried her best to help them out. I also appreciate her insights into the homes we toured. I would strongly recommend Mary to anyone.
Mary is an incredible and excellent real estate agent. We arrived to the area from New Orleans and within hours we found the home of our dreams thanks to Mary. Perfect location, perfect house according to our needs and specifications, and right within our budget. The whole process was easy and although stressful at times Mary was always available at any time to easy our concerns and answer our questions. Her negotiation skills are also very impressive. Mary is not only now our real estate Agent in the Seattle area but she also is a great forever friend. We love her! My partner Frank and I could not be happier. We are also so very thankful of Mary’s brother Robert who so gracefully put us in touch with her. Thank you Mary from the bottom of our hearts.
My wife and I moved to Seattle area early this year. We interviewed a few agents over the phone, and we chose to work with Mary, she communicated very well and she shared a lot of information with us, most importantly, she always responded to us very very quickly. Before starting to search for houses, Mary assisted us to relocate to the area. Her help started with hotel recommendation, arranged short term housing rental, showed us around the area, …, etc. Mary spent weeks if not months just to help us settle in the area. By the time we started to look for houses, we already know the area pretty well and have narrowed down the area we preferred. She helped us screen through a long list of properties, her candid feedbacks are invaluable. Finally, we found the house we love, and that’s the good news. The bad news is there were 6 other bidders. Mary worked tirelessly, strategically positioned our offer, and helped us won the bid for the house. Several months after we moved in, Mary continued to think about us, stopped by to visit us, and offered more help to us. We simply trust her and will recommend her services to anyone.
My wife & I searched unsuccessfully for a rambler with property. Our daughter in law recommended Mary Pong. She interviewed us for specific requirements & needs. Soon she emailed a prospective house but the sellers agent had misrepresented the property. Back on the trail she sent another email of our future purchase. Mary was a skilled negotiator, she added the language in the contract to protect us. Mary was quick to notify us of signing documents, found a quality home inspection company, held our hand through the mortgage, escrow, closing, & recording process. She is a great communicator & very effective with all modern tools, & devices. We own that home, thanks to Mary.
“Very responsive about every question and details of my purchase. Made the entire experience manageable even when we were buying from the east coast. Would recommend highly.”
“We are very pleased with the service provided by Mary in the purchase of the condo. Mary is very resourceful, responsive and communicated well with us throughout the buying process. Mary is very experienced and knows her stuff. Very pleasant person and a delight to deal with. Highly recommended to anyone who needs a realtor.”
“Mary was absolutely amazing as a realtor. As a first-time homebuyer, I had no knowledge on the process, what to expect or what to look out for. Mary was awesome at asking all the right and important questions, and for letting me know what to look out for and what to expect at every turn. She was also really professional and smart in negotiating with the seller’s realtor, getting a fair deal and circumventing roadblocks when we hit them. Even though the process got a little complicated because of funding issues with the first financer, Mary was great at being the sage voice of reason that is necessary for the roller coaster of emotion that is buying a home. I’d highly recommend her to anyone else!!”
“This is the fourth time we’ve worked with Mary — we’ve purchased two income properties and our own personal home with her — and we would hands down recommend her to anyone looking for an awesome agent in the greater Seattle area! She is experienced, knows the market, is extremely patient, consistently goes above and beyond, and gives great, honest advice. Mary takes the time to get to know her clients and truly listens. She has even previewed properties without our asking, but with our perspective in mind, and is extremely fast in providing us supplemental information when we expressed interest, which helped narrow the search and save us time. As repeat clients, I’m sure it goes without saying that we would definitely work with her again!
Mary Pong is an outstanding realtor. She is detailed oriented, patient and efficient. She is an excellent negotiator and has a clear understanding of the local housing market. I was most impressed with her ethical conduct. She treated all of the parties involved with respect, honesty and transparency. She served as my “seller’s agent” and did an excellent job representing my interests. However, she also made sure that the buyers would be getting a house that was meticulously prepared to be in “move-in ready” condition. Mary works with a group of highly skilled contractors that provide excellent services at competitive prices. Mary was able to expertly guide me through a stressful process. She kept me well informed without burdening me with unnecessary distractions. I enjoyed working with a joyful, fun, optimistic and kind and intelligent realtor.
Mary is very helpful and professional. This is the first time I bought a house and I ask Mary almost everything. She so nice and knowledgeable. If any of my friends want to buy a home, I would definitely recommend Mary!
Mary was a delight to work with. She was very helpful in finding our investment property and worked hard to make the closing happen very effortlessly. I would gladly recommend her.
I had a fantastic experience with Mary as she helped me search for my first home. What could have been an overwhelming and nerve-racking experience was made incredibly smooth and easy with Mary’s expertise and advice. She is warm, professional, and knowledgeable, and a great asset to have on your side
Mary is amazing! She made buying a condo in such a hot Seattle real estate market possible for me. I currently live at east coast and only had 2 days in Seattle. Mary did a lot of preparation work before my arrival; showed me the various units in my price range, and helped me put in an offer the right way. I am so lucky to find her as my agent!
Mary is super fast in action and professional in pricing. She also speaks Chinese which helped me a lot. I’ve recommended Mary to my friend who is also looking for a new house 10/10
We met Mary on a Monday, through friends who were incredibly satisfied with her help in finding their dream home. By Wednesday we put an offer on a home that she found for us that was absolutely gorgeous. Saturday we inspected and cleared the inspection contingencies the following Thursday. In just over a week Mary had connected us with a brilliant mortgage team and handled the negotiations as a true expert. She went above and beyond by pulling information and specialists to help us better understand specific needs of our new property. Without hesitation, I HIGHLY recommend her as a buyers agent. She knows the Redmond market very well and is a constant advocate for her clients. We would definitely return to Mary for all future properties!
Mary is a wonderful real estate broker to work with. I’m an out of state buyer and needs to find a broker who possess extensive local knowledge as well as being trustworthy. Mary is very dedicated to her work and she will not stop until she finds you the home. She is always quick to respond to my questions and concerns, the communication is very effective. She always has her client’s best interest in mind. Mary’s work does not stop at the closing, she continues to help me even after the transaction is over, because she is a strong believer of long-term relationship. I strongly recommend Mary!
I am so lucky to have Mary help me this time. Since the start of search to almost deal finish, it took only a few weeks. Mary had 7X20 communication (she needs at least some sleeps) for us doing the work. Mary also manages so many parties related and make the things run with very high efficiency. Also I love to have Mary gives us very professional advice and demonstrated her international skill on the entire deal. I am so impressed.
We had a wonderful experience with Mary when we bought our home back in 2005 and again when she helped us find a property for my parents in 2014. Mary is a good listener and a really warm and lovely person to work with. Both properties ended up being ideal for the needs of our family and we so appreciate her work which helped make that happen.
Mary was excellent from day one. we were newbie in housing market and she helped us to ramp up quickly with all housing related questions. moreover, mary gave a very confident advice to move fast with the house we had our eyes set on. it turned out to be master stroke because it prevented bid war right on time (even seller were surprised as they couldn’t get higher prices with averted bid war). having noticed our slight discomfort with added closure costs she even offered to contribute towards it. overall we were very satisfied with the thoroughness & experience she displayed in various stages, paperwork etc. definitely recommended!
Mary was a pleasure to work with, as we could not have made our transition to Seattle without her help. We were truly indoctrinated into the insane Real Estate market here, and eased along with her assistance. We hope to continue our working relationship with Mary for years to come. Follow up Review: The support does not stop at the closing. I recently moved out to Seattle 1-1.5 months before my wife and Mary went above and beyond to make my transition as smooth as possible
Mary was an excellent realtor with a great heart. I found my first dream home and closed in a month. she is knowledgeable, honest, and very responsive! she truly cares for you and wants the right house that meets your needs. I will recommend anyone to Mary!! 🙂
Mary helped us move from the Bay Area into the Seattle Area. It would have been much more difficult without her help. She is a great Real Estate Agent and a wonderful person in general. She was willing to show us homes all over the area. We’re fortunate to have made a friend.
Mary Pong has been a genuine and skilled partner in my search for a new home. Her preparation is impeccable and her approach is considerate and focused. I highly recommend her.
Mary is very enthusiastic and proactive. She pays attention to details and understands the clients needs and interests. She would work out some short-list of potential selection of properties which fits the client’s needs well. She followed through and make sure that the whole procedure of selling/ buying could be easier for her clients. In addition, her understanding of Asian culture and her bilingual skills helped her very well to serve clients from China or Asia. I would like to add comment that she has a big heart, not helped us find a condo and also spent time with my daughter to understand hospital management which was downloaded from her previous career life. Mary is willing to provide help!
This was the first time I am buying a home and I found Mary online. Mary responds to emails and text messages quickly. I asked a lot of newbie questions and Mary was always willing to explain patiently. She thinks from the client’s perspective when looking at different properties. I think that is very helpful
Mary Pong made our experience in looking for a home in Bellevue painless and easy. We appreciated her knowledge and willingness to be available at a moment’s notice, and she was able to accommodate our busy and hectic schedules. If/When we have need for assistance in the real estate world in the future, she will definitely be our go-to professional.
I got her phone number from my college friend, who was her client before. She learned my needs well, actively searched for property that might fits my expectation. Got a lot of resource and experience. Very professional, and responsive.
Mary Pong has been handling the marketing of our home to our complete satisfaction. This transaction has been complicated for a number of reasons, and Mary has navigated us through with impressive skill and professionalism. She is above all, thorough and prepared, as well as being personable and communicative through every step of the process. Whoever hires her as a broker can expect a very high level of representation…
Mary helped my husband and I successfully purchase our 1st home. From the beginning she was honest and hard working and genuinely wanted the best for us. In such a competitive market we navigated a few offers, and Mary stuck with us and ultimately got us the right one! Mary was excellent to work with and we’d highly recommend her…
As we are not in Seattle, we depend on Mary as our brain, eyes and limbs. She asks us critical questions for what we really want. She proposes targets that fulfill our requirement. She takes a lot of pictures for the houses we intended to select and send us the overall map of the houses we choose so that we understand their physical difference. She advises us about the offering strategy and she keeps on close contact with the listing agent. Her Chinese is fluent so that we communicate effectively both by writing and conversation. She helps us to negotiate for the furniture we want to buy from the owner of the house. She is patient in answering all our questions, especially, when we are having a time difference of 15 hours. Overall, Mary is professional, smart, efficient and patient. We will introduce her to our friends who want to purchase houses in Seattle…
Mary helped me buy a beautiful house a few years ago. It didn’t quite fit all the particulars of what I thought I wanted. She had found several other houses that fit my goals but which a wasn’t passionate about, but she must have had an intuition about this one because I immediately fell in love with it. The house was a short sale and we started the process of buying it just before it went into foreclosure. Ironically, the bank sat on our offer until the last minute and then rejected it because they said it was “illegible” which was completely untrue. She had to fight hard to get them to delay the house going to auction so that I could buy it. I am immensely grateful for her skill as a realtor and her business acumen that made my purchase possible…
“We very much appreciate all Mary has done helping us sell our house. She was attentive and listened to our wishes and was very supportive through the process! She kept us informed and updated at all times. At the end, we gained a friend. We had a positive experience and have recommended her to our neighbor.”